This website is for City of McAllen employees.
Employees can reset a password by using the 'Sign-on' button at the top-right portion of the screen. Those employees without a username can contact the IT Helpdesk at 956-681-1111 or firstname.lastname@example.org to request a logon account.
Once logged on, go to the My Settings area under your name on the top-right and update your email address. The system will use this email address to validate and send you new passwords when requested.
In the username text box, enter your username. Usernames are prefixed with 'mca' and followed by your employee number.